Department: Operations & Business Management
Location: Pune | Mumbai | Gujarat
Employment Type: Full-Time
About REALO
REALO Property Solutions Pvt. Ltd. is a fast-growing real estate advisory company dedicated to delivering exceptional property solutions through innovation, transparency, and customer satisfaction. We partner with leading developers to help customers make informed real estate investments while maintaining the highest standards of professionalism.
We are looking for an experienced General Manager (GM) to lead business operations, drive revenue growth, manage cross-functional teams, and support the company’s long-term strategic vision.
About the Role
The General Manager will be responsible for overseeing the overall business operations, sales performance, business development, customer experience, and team management. The ideal candidate should possess strong leadership skills, strategic thinking, and extensive experience in the real estate industry.
Key Responsibilities
Business Leadership
- Lead and manage overall business operations across assigned regions.
- Develop and execute business strategies to achieve revenue and growth objectives.
- Monitor company performance and ensure operational excellence.
- Identify new market opportunities and expansion strategies.
Sales & Revenue Growth
- Drive sales performance and ensure achievement of revenue targets.
- Monitor sales pipelines, conversions, and business performance.
- Develop strategic relationships with developers, investors, and channel partners.
- Support key client negotiations and business closures.
Team Management
- Recruit, mentor, and lead high-performing sales, CRM, and business development teams.
- Set team KPIs and monitor individual and departmental performance.
- Foster a collaborative, performance-driven work culture.
Customer Experience
- Ensure exceptional customer service throughout the customer journey.
- Resolve high-level customer concerns and maintain long-term relationships.
- Improve customer satisfaction through efficient processes and service standards.
Business Development
- Build strategic partnerships with developers and corporate clients.
- Expand the company’s presence in existing and new markets.
- Represent REALO at industry events, networking forums, and business meetings.
Financial & Operational Management
- Monitor budgets, operational costs, and profitability.
- Review business reports, forecasts, and performance metrics.
- Ensure compliance with company policies, legal requirements, and RERA regulations.
- Improve operational efficiency through process optimization.
Required Skills & Qualifications
Education
- Bachelor’s Degree in Business Administration, Marketing, Management, or a related field.
- MBA is preferred.
Technical Skills
- Strong knowledge of CRM systems, Microsoft Office Suite, and business reporting tools.
- Excellent understanding of real estate sales, operations, and market dynamics.
Preferred Candidate Profile
- Strong leadership and people management skills.
- Excellent communication, negotiation, and presentation abilities.
- Strategic thinker with strong analytical and decision-making skills.
- Proven ability to drive revenue growth and business expansion.
- Strong networking and relationship-building capabilities.
- Ability to manage multiple teams and projects simultaneously.
Why Join REALO?
At REALO, you’ll have the opportunity to lead a dynamic team, influence strategic business decisions, and contribute to the growth of a rapidly expanding real estate company. We offer a competitive salary, attractive performance incentives, leadership opportunities, and a collaborative work environment focused on innovation and excellence.