Department: Operations & Business Management
Location: Pune | Mumbai | Gujarat
Employment Type: Full-Time
About REALO
REALO Property Solutions Pvt. Ltd. is a fast-growing real estate advisory company committed to delivering exceptional property solutions through innovation, transparency, and customer-centric services. We work with leading developers to help homebuyers and investors make informed real estate decisions.
We are looking for an experienced Assistant General Manager (AGM) to support business operations, drive sales performance, lead cross-functional teams, and contribute to the company’s strategic growth.
About the Role
The Assistant General Manager will assist the General Manager in overseeing daily operations, managing business development initiatives, improving sales performance, and ensuring exceptional customer experiences. This role requires a proactive leader with strong business acumen and extensive experience in the real estate industry.
Key Responsibilities
Business Operations
- Support the General Manager in planning and executing business strategies.
- Oversee day-to-day operations and ensure smooth coordination across departments.
- Monitor operational performance and recommend process improvements.
- Ensure compliance with company policies and RERA regulations.
Sales & Business Development
- Drive sales growth by supporting sales teams and monitoring performance.
- Build strong relationships with developers, channel partners, and key clients.
- Identify new business opportunities and market expansion strategies.
- Assist in achieving company revenue and profitability targets.
Team Leadership
- Lead, mentor, and motivate sales, CRM, and operations teams.
- Set performance goals and conduct regular performance reviews.
- Promote a collaborative and high-performance work culture.
- Assist in recruitment, training, and employee development.
Customer Experience
- Ensure a seamless customer journey from inquiry to possession.
- Resolve escalated customer issues and maintain high satisfaction levels.
- Improve customer engagement and service quality through process enhancements.
Reporting & Performance Monitoring
- Prepare business performance reports, sales analysis, and operational dashboards.
- Track KPIs and provide strategic recommendations to senior management.
- Analyze market trends and competitor activities to support business decisions.
Required Skills & Qualifications
Education
- Bachelor’s Degree in Business Administration, Marketing, Management, or a related field.
- MBA is preferred.
Experience
- Minimum 8–12 years of experience in Real Estate, Sales, Operations, or Business Development.
- Prior experience in a leadership or managerial role is preferred.
Preferred Candidate Profile
- Strong leadership and decision-making abilities.
- Excellent communication, negotiation, and interpersonal skills.
- Strategic mindset with strong analytical and problem-solving capabilities.
- Ability to manage multiple teams and business functions.
- Customer-focused with excellent relationship management skills.
Why Join REALO?
At REALO, you’ll play a key leadership role in shaping business growth while working with a passionate and ambitious team. We provide a dynamic work environment, attractive compensation, performance-based incentives, continuous learning opportunities, and excellent career advancement prospects.